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Live Webcast Replay

Communicating with Generation Z in the Workplace

Total Credits: 1 including 1 Communications and Marketing - Non-technical

Average Rating:
ACPEN Industry Institute |  Practice Management
Jill Schiefelbein
Course Levels:
1 Hour
Access for 30 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Generation Z is already in the workplace, and the experiences that they bring can be a major asset to any organization. However, generational differences—especially in communication—can cause frustration when there’s a lack of understanding. In this program we’ll discover new skills to manage Gen Z, rather than use outdated approaches that work counterproductively, so you can harness their strengths.

Basic Course Information

Learning Objectives
  • Understanding the differences that Gen Z employees bring to the workplace
  • Actionable strategies to connect with Gen Z employees
  • How to understand Gen Z and what motivates them
  • Ways to communicate effectively with Gen Z

Major Subjects
  • generational communication
  • generational management
  • generations
  • communication
  • leadership
  • management

Course Materials


Jill Schiefelbein Related seminars and products: 12

Jill Schiefelbein, The Dynamic Communicator(R), thrives at the intersection of communication, education, and technology. From analyzing classified documents obtained from military raids of terrorist camps to assess jihad messaging strategies, to teaching business communication for 11 years at the largest university in the country, to starting and managing an online education office serving 60,000+ students, to her own award-winning entrepreneurial ventures, Jill successfully creates and executes communication strategies help people and companies solve problems, retain and develop consumers, and enhance the bottom line.

Jill is co-author of the textbook Business and Professional Communication in the Global Workplace, has a widely viewed presence on YouTube, and is an official video partner and contributing writer for Entrepreneur(R). Her next book, Dynamic Communication: Strategies to Grow, Manage, and Lead Your Business, will hit bookstores in May 2017. Learn more at and follow Jill on Twitter @dyanmicjill.


Mon, Feb 01, 2021 - 02:00pm to 03:06pm EST
Sat, Feb 13, 2021 - 04:00pm to 05:06pm EST
Wed, Mar 03, 2021 - 10:00am to 11:06am EST
Tue, Mar 16, 2021 - 12:00pm to 01:06pm EDT
Fri, Apr 02, 2021 - 02:00pm to 03:06pm EDT
Wed, Apr 14, 2021 - 04:00pm to 05:06pm EDT
Mon, May 10, 2021 - 10:00am to 11:06am EDT
Thu, May 20, 2021 - 12:00pm to 01:06pm EDT
Tue, Jun 08, 2021 - 02:00pm to 03:06pm EDT
Wed, Jun 16, 2021 - 04:00pm to 05:06pm EDT
Mon, Jul 05, 2021 - 10:00am to 11:06am EDT
Wed, Jul 21, 2021 - 12:00pm to 01:06pm EDT
Mon, Aug 16, 2021 - 02:00pm to 03:06pm EDT
Tue, Aug 24, 2021 - 04:00pm to 05:06pm EDT
Thu, Sep 16, 2021 - 10:00am to 11:06am EDT
Wed, Sep 29, 2021 - 12:00pm to 01:06pm EDT
Tue, Oct 05, 2021 - 02:00pm to 03:06pm EDT
Mon, Oct 18, 2021 - 04:00pm to 05:06pm EDT
Sat, Nov 06, 2021 - 10:00am to 11:06am EDT
Mon, Nov 15, 2021 - 12:00pm to 01:06pm EST
Thu, Dec 16, 2021 - 02:00pm to 03:06pm EST
Wed, Dec 29, 2021 - 04:00pm to 05:06pm EST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For Anyone working with Gen Z or who will work with Gen Z
Original Recording Date 10/17/2019
Yellow Book No
Course Developer Jill Schiefelbein
Date Added to Catalog 09/30/2019

Additional Information

Complaint Resolution Policy Please contact Anne Taylor for any complaints., (972-377-8199).
Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Instructional Delivery Method Group Internet Based
Course Registration Requirements Online Registration
Refund/Cancellation Policy Please contact the ACPEN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.

Promo Video



Overall:      4.7

Total Reviews: 21


Camilla Y

"This webinar was AMAZING. Probable one of the most relevant and applicable to me a business owner AND a parent to Gen Z kids. Thank you!"

Matthew P

"Good course"

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